Frequently asked questions and site use
- + How much is shipping?
Shipping is by Australia Post Express Post Satchels.
Shipping is $10.55 for transactions totalling $99.99 or less.
Shipping is $14.80 for transactions between $100.00 and $199.99.
Shipping is $23.60 for transactions over $200.00.
- + How long will it take to receive my order?
Orders are generally posted with 24 hours of receipt of the order. Shipping is by Australia Post Express Post Satchels. Shipping is usually overnight, but may be longer if you live in a country area. If there's any delay in receiving your order please
us as soon as possible.
- + What if I'm not at home when my order is delivered?
Your order will be sent via Australia Post. If you aren't at home at the time of delivery a card will be left so you can pick it up at your closest post office.
- + Are my credit card details stored on your site?
No. All payments are processed through PayPal which is a secure, third party payment system. Neither your credit card or debit card details are ever revealed to us.
- + Will my email address be shared with third parties?
No. Your email address will be stored by us so we can contact you if necessary about your order, but it will never be shared with anyone else. You won't receive marketing emails from us unless you expressly ask to receive them.
- + Do you ship internationally?
for international shipping queries.
- + What if there's a problem with my order?
If you experience a problem with your order please contact us as soon as possible, either by
or by phone on 07 5471 6511. We're here to help and want you to be happy. If the item you've purchased has a major problem such as it's significantly different from the item described on our site, or it doesn't do what we said it would then contact us so we can send you a replacement or refund your money. Refunds are not possible if you've changed your mind about your purchase. Shipping costs are not refundable.
- + What's your address and business details?
Coolum Beach Acupuncture is a registered business owned by acupuncturist Lynda Kingston (ABN 79 151 983 039). It's located at Level 1, 1794 David Low Way, Coolum Beach Qld, 4574. The phone number is 07 5471 6511.
- + Other terms of site use.
No product or information on this site is a substitute for diagnosis or treatment by a qualified, registered health practitioner. If your symptoms persist or become worse please see your qualified, registered health practitioner without delay.
Level 1, 1794 David Low Way, Coolum Beach, Sunshine Coast, QLD, 4573. ABN 79 151 983 039 Ph 07 5471 6511.
© Lynda Roxanne Kingston